The 24-hour self-service libraries in Chaoyang district were reported to have a low number of people using them because of limited categories of books and machine malfunction, according to qianlong.com.

There are 125 self-service libraries in Chaoyang district which carry more than 50,000 books altogether. The government sponsored the libraries to provide people with a good reading service.

However, several users have said they can't find the books they want and some of the libraries aren't working.

A worker from the organization in charge of the self-service libraries said they are coping with the problems that citizens have reported and have launched a WeChat account for Chaoyang's self-service libraries to keep people updated.