A video footage showing a tearful woman denouncing scalpers for taking all of the registration tickets at a Beijing hospital and reselling them at prices 15 times higher than the normal went viral on the Internet on Tuesday, spurring nationwide debate over poor allocation of medical resources and social inequality.
In the video, the woman is seen crying and denouncing the Guang'anmen Hospital in Beijing for "collaborating" with scalpers for profit.
She said she was appalled that a 300-yuan ($47) registration ticket was resold by the scalpers at 4,500 yuan at the hospital.
"If I died on my way home, [it will mean] there is no hope for the society," said the woman, who remained anonymous.
Beijing authorities on Tuesday reiterated their zero-tolerance for scalpers at hospitals.
"Our stance to lawfully cracking down on scalpers is clear and we have always held zero-tolerance toward scalpers and their collusion with medical staff," said a Tuesday statement from the Beijing Health and Family Planning Commission published on its Sina Weibo.
The commission also pledged to continue cooperation with police to crack down on scalping as well as creating online platforms for hospital registration service.
On Tuesday afternoon, the Guang'anmen Hospital denied that hospital security staff were involved and said a police investigation into the incident was underway. The hospital said that the woman in the video called police on January 19 when she failed to get registered for a stomach checkup.
Uploaded on the Sina Weibo on Monday evening, the video has been reposted over 104,000 times, and comments related to the topic had received over 10 million views as of press time. Many netizens echoed the woman's outcry, complaining about how difficult it was to register for treatment at Chinese hospitals, especially at ones in major cities.
The video also reignited public debate over social inequality and the ongoing medical reform, which aims to create a tiered hospital system to redistribute medical resources to make them more accessible to the public.
A doctor wrote in a Sina Weibo post that the current reform of China's medical system had left a huge gap between high-end and grass-roots hospitals. "Chinese people always value experts [over ordinary doctors], but experts are naturally available on a first come first served basis."