Photo: State Grid Zhoukou Power Supply Company

In an ongoing effort to enhance the electricity business environment, a state grid power supply company in Zhoukou, Central China's Henan Province places a strong emphasis on enterprise demands, continuously refines the electricity process, reduces processing times, and deepens visits to enterprises. The company strives for high-quality and efficient solutions to meet enterprise demands, thereby boosting user satisfaction with electricity consumption.

On June 21, representatives from the State Grid Shangshui County Power Supply Company visited Henan Haomen Aluminum Industry Co Ltd to discuss firsthand the electricity needs of the customer. This approach is intended to increase the relevance and effectiveness of power supply services and support the healthy and stable development of enterprises.

To further enhance power supply service levels, the Shangshui County Power Supply Company upholds the service philosophy of "you use the electricity, we put our hearts into it." The company's representatives visit key enterprises, engage deeply with responsible personnel to discuss current production status, electricity requirements, and summer electricity loads, and learn about future production plans. This allows them to tailor subsequent power supply and consumption plans and gather feedback on how to improve service quality. 

Photo: State Grid Zhoukou Power Supply Company

The service team conducts thorough inspections in enterprise distribution rooms and production workshops, checking safety tools, switchgear, and other equipment for hazards, which are promptly addressed to ensure the safety and reliability of operations.

On June 24th, the Party member service team from State Grid Dancheng County Power Supply Company conducted a detailed inspection of distribution boxes and transformers at Hongfu Technology Co., Ltd., identifying and mitigating equipment hazards. This activity is representative of Dancheng County Power Supply Company's commitment to proactive service and support for the local industrial sector.

In recent years, as the business environment has improved, the State Grid Dancheng County Power Supply Company has advanced its service efforts, sending staff directly to enterprises to engage with leaders and listen to their electricity-related issues and suggestions. 

The State Grid Zhoukou Power Supply Company plans to upgrade its services from high-quality to excellent, focusing on the challenges enterprises face in consuming electricity. The company will strengthen digital services, deepen data exchange between government and enterprises, and facilitate the sharing of electronic certificates and licenses, the Global Times learned.