Photo: State Grid

In early September, in order to continuously optimize the power business environment, State Grid Taizhou Electric Power Supply Company actively cooperated with the government's "Efficient Completion of One Task" initiative, which includes a series of services such as joint application, joint site inspection, joint inspection, joint activation, and joint transfer of accounts.

Over the past year, State Grid Taizhou Electric Power Supply Company has actively implemented the "Efficient Completion of One Task" by integrating water, electricity, gas, and internet service resources, establishing a new "Five Ones" joint application service model for water, electricity, gas, and internet services, which includes "one application form, one-window acceptance, one site inspection, one construction process, and one simultaneous activation".

In March of this year, the service connotation of "Efficient Completion of One Task" for power supply services continued to expand. By integrating business processes such as account transfer, name change, account cancellation, category change, capacity increase, refund, and VAT change, strongly related power business "individual tasks" were integrated into "one task" from the perspective of enterprises and residents. For low-voltage and high-voltage groups, six power supply joint service scenarios such as "account transfer + category change + refund + VAT change", "account cancellation + refund", and "name change + VAT change" were launched. At the same time, a dedicated service section was launched on the State Grid Mobile App, enabling full-service online joint processing with internal transfers but no external transfers.

Since the launch of the service, more than 160 enterprises and individuals in Taizhou City, Jiangsu Province have benefited, with over 20 pieces of business documentation streamlined and a significant reduction in the time required for business processing, resulting in a notable improvement in the electricity service experience for the public.